lease
let us (Lee Digital Scanning) know when and how you ship your order -- if
you have a FedEx or UPS tracking number please send us the number so
to that we can track receipt of your order.
Once the order is received, we will send you a
confirmation email as well as the estimated time for completion of your
order.
You will receive an email with sample images
(reduced in size for email) so that you can preview what will be sent to
you. If you have any questions at that time, let us know as well.
When the order is completed, we will send an
email with a PayPal link for secure online payment. Once we receive the
payment confirmation from PayPal, we will ship your order to you via FedEx
Ground (FedEx Home delivery for residential addresses). At this time,
we will also provide you the tracking number for your shipment.
Refunds: We do not give refunds for our
work. Simple reason for this....
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We provide sample images for you to evaluate before
completing the work. We use your input at this time to make any
corrections as necessary.
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Once the work is completed and paid for, you have
the end product and we have spent the time. You are basically
purchasing our service and not a "widget" than can be returned for
credit.
Guarantee: We do guarantee our service and
will rescan your order should you encounter problems. Your
satisfaction with the work is most important to us.
We look forward to providing you quality service.
Should you have any questions, please do not hesitate to ask.
